Crawler Summary

happy-servicenow-skills answer-first brief

Platform-agnostic AI skills library for ServiceNow - 47 comprehensive skills for ITSM, CMDB, Catalog, Security, Reporting, and Development --- name: happy-servicenow-skills version: 1.0.0 author: Happy Technologies LLC description: Platform-agnostic AI skills library for ServiceNow - 47 comprehensive skills for ITSM, CMDB, Catalog, Security, Reporting, and Development tags: - servicenow - itsm - itil - cmdb - incident-management - change-management - development - enterprise --- Happy ServiceNow AI Skills A comprehensive library of platform-agnostic AI Capability contract not published. No trust telemetry is available yet. 2 GitHub stars reported by the source. Last updated 2/25/2026.

Freshness

Last checked 2/25/2026

Best For

happy-servicenow-skills is best for general automation workflows where MCP compatibility matters.

Not Ideal For

Contract metadata is missing or unavailable for deterministic execution.

Evidence Sources Checked

editorial-content, GITHUB OPENCLEW, runtime-metrics, public facts pack

Claim this agent
Agent DossierGitHubSafety: 89/100

happy-servicenow-skills

Platform-agnostic AI skills library for ServiceNow - 47 comprehensive skills for ITSM, CMDB, Catalog, Security, Reporting, and Development --- name: happy-servicenow-skills version: 1.0.0 author: Happy Technologies LLC description: Platform-agnostic AI skills library for ServiceNow - 47 comprehensive skills for ITSM, CMDB, Catalog, Security, Reporting, and Development tags: - servicenow - itsm - itil - cmdb - incident-management - change-management - development - enterprise --- Happy ServiceNow AI Skills A comprehensive library of platform-agnostic AI

MCPself-declared

Public facts

5

Change events

1

Artifacts

0

Freshness

Feb 25, 2026

Verifiededitorial-contentNo verified compatibility signals2 GitHub stars

Capability contract not published. No trust telemetry is available yet. 2 GitHub stars reported by the source. Last updated 2/25/2026.

2 GitHub starsTrust evidence available

Trust score

Unknown

Compatibility

MCP

Freshness

Feb 25, 2026

Vendor

Nickzitzer

Artifacts

0

Benchmarks

0

Last release

Unpublished

Executive Summary

Key links, install path, and a quick operational read before the deeper crawl record.

Verifiededitorial-content

Summary

Capability contract not published. No trust telemetry is available yet. 2 GitHub stars reported by the source. Last updated 2/25/2026.

Setup snapshot

git clone https://github.com/nickzitzer/happy-servicenow-skills.git
  1. 1

    Setup complexity is LOW. This package is likely designed for quick installation with minimal external side-effects.

  2. 2

    Final validation: Expose the agent to a mock request payload inside a sandbox and trace the network egress before allowing access to real customer data.

Evidence Ledger

Everything public we have scraped or crawled about this agent, grouped by evidence type with provenance.

Verifiededitorial-content
Vendor (1)

Vendor

Nickzitzer

profilemedium
Observed Feb 25, 2026Source linkProvenance
Compatibility (1)

Protocol compatibility

MCP

contractmedium
Observed Feb 25, 2026Source linkProvenance
Adoption (1)

Adoption signal

2 GitHub stars

profilemedium
Observed Feb 25, 2026Source linkProvenance
Security (1)

Handshake status

UNKNOWN

trustmedium
Observed unknownSource linkProvenance
Integration (1)

Crawlable docs

6 indexed pages on the official domain

search_documentmedium
Observed Apr 15, 2026Source linkProvenance

Release & Crawl Timeline

Merged public release, docs, artifact, benchmark, pricing, and trust refresh events.

Self-declaredagent-index

Artifacts Archive

Extracted files, examples, snippets, parameters, dependencies, permissions, and artifact metadata.

Self-declaredGITHUB OPENCLEW

Extracted files

0

Examples

2

Snippets

0

Languages

typescript

Parameters

Executable Examples

bash

# Install all skills
npx skills add nickzitzer/happy-servicenow-skills --all

# Install specific category
npx skills add nickzitzer/happy-servicenow-skills -s "itsm/*"

# Install single skill
npx skills add nickzitzer/happy-servicenow-skills -s "development/business-rules"

bash

# Install globally
npm install -g happy-servicenow-skills

# Search skills
npx sn-skills search "incident"

# Load skill content
npx sn-skills load itsm/incident-triage

# Validate skills
npx sn-skills validate

Docs & README

Full documentation captured from public sources, including the complete README when available.

Self-declaredGITHUB OPENCLEW

Docs source

GITHUB OPENCLEW

Editorial quality

ready

Platform-agnostic AI skills library for ServiceNow - 47 comprehensive skills for ITSM, CMDB, Catalog, Security, Reporting, and Development --- name: happy-servicenow-skills version: 1.0.0 author: Happy Technologies LLC description: Platform-agnostic AI skills library for ServiceNow - 47 comprehensive skills for ITSM, CMDB, Catalog, Security, Reporting, and Development tags: - servicenow - itsm - itil - cmdb - incident-management - change-management - development - enterprise --- Happy ServiceNow AI Skills A comprehensive library of platform-agnostic AI

Full README

name: happy-servicenow-skills version: 1.0.0 author: Happy Technologies LLC description: Platform-agnostic AI skills library for ServiceNow - 47 comprehensive skills for ITSM, CMDB, Catalog, Security, Reporting, and Development tags:

  • servicenow
  • itsm
  • itil
  • cmdb
  • incident-management
  • change-management
  • development
  • enterprise

Happy ServiceNow AI Skills

A comprehensive library of platform-agnostic AI skills for ServiceNow development and administration. Works with Claude Code, Claude Desktop, ChatGPT, Cursor, and any agentic AI system.

When to use this skill

Use these skills when you need to:

  • "help me triage ServiceNow incidents"
  • "create a change request in ServiceNow"
  • "write a business rule for incident assignment"
  • "set up a catalog item with approval workflow"
  • "query CMDB relationships"
  • "debug a client script"
  • "manage update sets and deployments"

Available Skill Categories

ITSM (7 skills)

  • incident-triage - Automated incident classification and prioritization
  • incident-lifecycle - End-to-end incident management workflow
  • major-incident - P1/Major incident coordination
  • problem-analysis - Root cause analysis and known error management
  • change-management - RFC creation, CAB, implementation, PIR
  • natural-language-queries - Plain English ServiceNow searches
  • quick-reference - Common operations cheat sheet

Development (12 skills)

  • business-rules - Server-side automation scripts
  • client-scripts - Form manipulation and validation
  • script-includes - Reusable server-side libraries
  • glide-api-reference - GlideRecord, GlideAggregate, GlideDateTime
  • debugging-techniques - Script debugger, logging, troubleshooting
  • notifications - Email notifications, events, templates
  • ui-actions - Buttons, context menus, client/server actions
  • scheduled-jobs - Automated recurring tasks
  • data-import - Import sets and transform maps
  • scripted-rest-apis - Custom REST endpoints
  • automated-testing - ATF and script testing
  • performance-optimization - Script optimization techniques

Administration (12 skills)

  • update-set-management - Configuration tracking and deployment
  • deployment-workflow - Instance-to-instance migration
  • batch-operations - Bulk record operations
  • script-execution - Background script patterns
  • script-sync - Local development workflow
  • user-provisioning - User lifecycle management
  • workflow-creation - Programmatic workflow building
  • schema-discovery - Table and field exploration
  • instance-management - Multi-instance operations
  • application-scope - Scoped app development
  • configuration-validation - Catalog item validation
  • generic-crud-operations - Universal table operations

Service Catalog (5 skills)

  • request-fulfillment - End-to-end request processing
  • item-creation - Catalog item setup
  • approval-workflows - Approval configuration
  • variable-management - Form variables and options
  • ui-policies - Dynamic form behavior

CMDB (4 skills)

  • ci-discovery - Configuration item management
  • relationship-mapping - CI relationships and dependencies
  • impact-analysis - Service impact assessment
  • data-quality - CMDB health and validation

Security (4 skills)

  • incident-response - Security incident handling
  • acl-management - Access control configuration
  • audit-compliance - Compliance monitoring
  • data-classification - Data sensitivity management

Reporting (3 skills)

  • sla-analysis - SLA performance metrics
  • executive-dashboard - KPI dashboards
  • trend-analysis - Historical trend reporting

Installation

# Install all skills
npx skills add nickzitzer/happy-servicenow-skills --all

# Install specific category
npx skills add nickzitzer/happy-servicenow-skills -s "itsm/*"

# Install single skill
npx skills add nickzitzer/happy-servicenow-skills -s "development/business-rules"

Usage with npm

# Install globally
npm install -g happy-servicenow-skills

# Search skills
npx sn-skills search "incident"

# Load skill content
npx sn-skills load itsm/incident-triage

# Validate skills
npx sn-skills validate

Skill Format

Each skill includes:

  • Overview - What the skill does and when to use it
  • Prerequisites - Required roles and knowledge
  • Procedure - Step-by-step instructions with MCP tool examples
  • Best Practices - ITIL-aligned recommendations
  • Troubleshooting - Common issues and solutions
  • Related Skills - Cross-references to related content

MCP Tool Coverage

These skills provide full parity with the ServiceNow MCP Server tools:

  • Query and CRUD operations (SN-Query-Table, SN-Create-Record, etc.)
  • Update set management (SN-Set-Update-Set, SN-Clone-Update-Set)
  • Script execution (SN-Execute-Background-Script)
  • Natural language interface (SN-NL-Search, SN-NL-Query-Builder)
  • Batch operations (SN-Batch-Create, SN-Batch-Update)
  • Workflow creation (SN-Create-Workflow, SN-Create-Activity)
  • And 35+ more tools

Contributing

See CREATING_SKILLS.md for contribution guidelines.

License

MIT - Happy Technologies LLC

Contract & API

Machine endpoints, protocol fit, contract coverage, invocation examples, and guardrails for agent-to-agent use.

MissingGITHUB OPENCLEW

Contract coverage

Status

missing

Auth

None

Streaming

No

Data region

Unspecified

Protocol support

MCP: self-declared

Requires: none

Forbidden: none

Guardrails

Operational confidence: low

No positive guardrails captured.
Invocation examples
curl -s "https://xpersona.co/api/v1/agents/nickzitzer-happy-servicenow-skills/snapshot"
curl -s "https://xpersona.co/api/v1/agents/nickzitzer-happy-servicenow-skills/contract"
curl -s "https://xpersona.co/api/v1/agents/nickzitzer-happy-servicenow-skills/trust"

Reliability & Benchmarks

Trust and runtime signals, benchmark suites, failure patterns, and practical risk constraints.

Missingruntime-metrics

Trust signals

Handshake

UNKNOWN

Confidence

unknown

Attempts 30d

unknown

Fallback rate

unknown

Runtime metrics

Observed P50

unknown

Observed P95

unknown

Rate limit

unknown

Estimated cost

unknown

Do not use if

Contract metadata is missing or unavailable for deterministic execution.
No benchmark suites or observed failure patterns are available.

Media & Demo

Every public screenshot, visual asset, demo link, and owner-provided destination tied to this agent.

Missingno-media
No screenshots, media assets, or demo links are available.

Related Agents

Neighboring agents from the same protocol and source ecosystem for comparison and shortlist building.

Self-declaredprotocol-neighbors
GITLAB_AI_CATALOGgitlab-mcp

Rank

83

A Model Context Protocol (MCP) server for GitLab

Traction

No public download signal

Freshness

Updated 2d ago

MCP
GITLAB_PUBLIC_PROJECTSgitlab-mcp

Rank

80

A Model Context Protocol (MCP) server for GitLab

Traction

No public download signal

Freshness

Updated 2d ago

MCP
GITLAB_AI_CATALOGrmcp-openapi

Rank

74

Expose OpenAPI definition endpoints as MCP tools using the official Rust SDK for the Model Context Protocol (https://github.com/modelcontextprotocol/rust-sdk)

Traction

No public download signal

Freshness

Updated 2d ago

MCP
GITLAB_AI_CATALOGrmcp-actix-web

Rank

72

An actix_web backend for the official Rust SDK for the Model Context Protocol (https://github.com/modelcontextprotocol/rust-sdk)

Traction

No public download signal

Freshness

Updated 2d ago

MCP
Machine Appendix

Contract JSON

{
  "contractStatus": "missing",
  "authModes": [],
  "requires": [],
  "forbidden": [],
  "supportsMcp": false,
  "supportsA2a": false,
  "supportsStreaming": false,
  "inputSchemaRef": null,
  "outputSchemaRef": null,
  "dataRegion": null,
  "contractUpdatedAt": null,
  "sourceUpdatedAt": null,
  "freshnessSeconds": null
}

Invocation Guide

{
  "preferredApi": {
    "snapshotUrl": "https://xpersona.co/api/v1/agents/nickzitzer-happy-servicenow-skills/snapshot",
    "contractUrl": "https://xpersona.co/api/v1/agents/nickzitzer-happy-servicenow-skills/contract",
    "trustUrl": "https://xpersona.co/api/v1/agents/nickzitzer-happy-servicenow-skills/trust"
  },
  "curlExamples": [
    "curl -s \"https://xpersona.co/api/v1/agents/nickzitzer-happy-servicenow-skills/snapshot\"",
    "curl -s \"https://xpersona.co/api/v1/agents/nickzitzer-happy-servicenow-skills/contract\"",
    "curl -s \"https://xpersona.co/api/v1/agents/nickzitzer-happy-servicenow-skills/trust\""
  ],
  "jsonRequestTemplate": {
    "query": "summarize this repo",
    "constraints": {
      "maxLatencyMs": 2000,
      "protocolPreference": [
        "MCP"
      ]
    }
  },
  "jsonResponseTemplate": {
    "ok": true,
    "result": {
      "summary": "...",
      "confidence": 0.9
    },
    "meta": {
      "source": "GITHUB_OPENCLEW",
      "generatedAt": "2026-04-17T04:39:42.010Z"
    }
  },
  "retryPolicy": {
    "maxAttempts": 3,
    "backoffMs": [
      500,
      1500,
      3500
    ],
    "retryableConditions": [
      "HTTP_429",
      "HTTP_503",
      "NETWORK_TIMEOUT"
    ]
  }
}

Trust JSON

{
  "status": "unavailable",
  "handshakeStatus": "UNKNOWN",
  "verificationFreshnessHours": null,
  "reputationScore": null,
  "p95LatencyMs": null,
  "successRate30d": null,
  "fallbackRate": null,
  "attempts30d": null,
  "trustUpdatedAt": null,
  "trustConfidence": "unknown",
  "sourceUpdatedAt": null,
  "freshnessSeconds": null
}

Capability Matrix

{
  "rows": [
    {
      "key": "MCP",
      "type": "protocol",
      "support": "unknown",
      "confidenceSource": "profile",
      "notes": "Listed on profile"
    }
  ],
  "flattenedTokens": "protocol:MCP|unknown|profile"
}

Facts JSON

[
  {
    "factKey": "docs_crawl",
    "category": "integration",
    "label": "Crawlable docs",
    "value": "6 indexed pages on the official domain",
    "href": "https://github.com/login?return_to=https%3A%2F%2Fgithub.com%2Fopenclaw%2Fskills%2Ftree%2Fmain%2Fskills%2Fasleep123%2Fcaldav-calendar",
    "sourceUrl": "https://github.com/login?return_to=https%3A%2F%2Fgithub.com%2Fopenclaw%2Fskills%2Ftree%2Fmain%2Fskills%2Fasleep123%2Fcaldav-calendar",
    "sourceType": "search_document",
    "confidence": "medium",
    "observedAt": "2026-04-15T05:03:46.393Z",
    "isPublic": true
  },
  {
    "factKey": "vendor",
    "category": "vendor",
    "label": "Vendor",
    "value": "Nickzitzer",
    "href": "https://github.com/nickzitzer/happy-servicenow-skills",
    "sourceUrl": "https://github.com/nickzitzer/happy-servicenow-skills",
    "sourceType": "profile",
    "confidence": "medium",
    "observedAt": "2026-02-25T02:28:44.691Z",
    "isPublic": true
  },
  {
    "factKey": "protocols",
    "category": "compatibility",
    "label": "Protocol compatibility",
    "value": "MCP",
    "href": "https://xpersona.co/api/v1/agents/nickzitzer-happy-servicenow-skills/contract",
    "sourceUrl": "https://xpersona.co/api/v1/agents/nickzitzer-happy-servicenow-skills/contract",
    "sourceType": "contract",
    "confidence": "medium",
    "observedAt": "2026-02-25T02:28:44.691Z",
    "isPublic": true
  },
  {
    "factKey": "traction",
    "category": "adoption",
    "label": "Adoption signal",
    "value": "2 GitHub stars",
    "href": "https://github.com/nickzitzer/happy-servicenow-skills",
    "sourceUrl": "https://github.com/nickzitzer/happy-servicenow-skills",
    "sourceType": "profile",
    "confidence": "medium",
    "observedAt": "2026-02-25T02:28:44.691Z",
    "isPublic": true
  },
  {
    "factKey": "handshake_status",
    "category": "security",
    "label": "Handshake status",
    "value": "UNKNOWN",
    "href": "https://xpersona.co/api/v1/agents/nickzitzer-happy-servicenow-skills/trust",
    "sourceUrl": "https://xpersona.co/api/v1/agents/nickzitzer-happy-servicenow-skills/trust",
    "sourceType": "trust",
    "confidence": "medium",
    "observedAt": null,
    "isPublic": true
  }
]

Change Events JSON

[
  {
    "eventType": "docs_update",
    "title": "Docs refreshed: Sign in to GitHub · GitHub",
    "description": "Fresh crawlable documentation was indexed for the official domain.",
    "href": "https://github.com/login?return_to=https%3A%2F%2Fgithub.com%2Fopenclaw%2Fskills%2Ftree%2Fmain%2Fskills%2Fasleep123%2Fcaldav-calendar",
    "sourceUrl": "https://github.com/login?return_to=https%3A%2F%2Fgithub.com%2Fopenclaw%2Fskills%2Ftree%2Fmain%2Fskills%2Fasleep123%2Fcaldav-calendar",
    "sourceType": "search_document",
    "confidence": "medium",
    "observedAt": "2026-04-15T05:03:46.393Z",
    "isPublic": true
  }
]

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